Service User feedback July 2021
“All carers that come are always happy and check that I feel OK. They make me laugh. All I can say is they are fantastic, thank you and well done.” – EB Rayleigh
“They are professional and I have a good relationship with them” – RS Rayleigh
“The Area Support Lead is very good and respectful if I have any concerns or changes to routine, she will sort it out straight away” – MA (daughter) – Basildon
“They are brilliant, they always ask if there is anything else needed. The carers always make me laugh and smile. They cheer me up every day” – TG – Basildon
“All carers are fantastic – Always check if I need anything else before leaving, I would really struggle without them” – Hadleigh
“JM likes her carer who encourages her to do things and keep her independence and she is so patient with mum’ – JM (daughter) – Benfleet
“I am very happy with my care as I am given a lot of choice of food and drink” – LS Benfleet
“After spending a week in hospital then coming home the carers have built up my confidence again” – AP – new to service
“Premier Care is lucky to have such good staff as they are kind and supportive” – JE – new to service
COVID Survey Feedback – Service Users
“Carers has been very hygienic” Basildon
“All carers are doing a remarkable job – no complaints whatsoever” – Benfleet
‘The carers have done a really good job. Lockdown has not affected my care at all.” – Benfleet
“All care has remained consistent and I feel very supported” – Hadleigh
Back to what's newProviding home care services in Basildon, Billericay, Wickford, Laindon, Canvey Island, Benfleet, Hadleigh, Thundersley, Rayleigh, Gt Wakering, Rochford, Hockley and Hullbridge.
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